The Trio Enterprise product package consists of three key areas:
- · Customer Interaction products
- · Enterprise User products
- · Enterprise Services products
The Trio Enterprise solution was the first product on the market to offer these product packages in a single integrated package, making it possible for customers to optimally integrate and use internal resources in order to deliver excellent customer service.
Since it is based on standard protocols, Trio Enterprise is platform-independent and can be connected to all major telephone switchboard platforms and IT systems.
Linking people and information together
Modern-day companies are quickly evolving and it is essential to be both responsive and flexible in order to adapt to constantly changing customer demands. In today's highly competitive world, it is too costly to allow customer calls to be connected to the wrong people within the company. Employees must be able to work together in a productive manner, regardless of where they are physically or within the organisation. The constant flow of calls, e-mails, faxes and voicemail messages must be managed, prioritized, and connected to the right people, at the right time – every time.
This is why Trio has created Trio Enterprise, the result of decades of innovations within corporate telephony and communication. Trio Enterprise combines various combinational resources that are used in modern-day business activities in a joint communication platform. Trio Enterprise works together with most switchboards, CRM systems, fax machines, e-mail servers and back office systems. Trio Enterprise coordinates all business communication, allowing employees to focus on what they do best.
